Returns

You may return your order within 7 days of receiving the product. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Refunds can be processed after 3 days of receiving your order. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be credited to your original payment method within a reasonable time.

Important Notes

  • Please ensure the product is returned in its original condition.

  • Shipping costs for returns may be your responsibility unless the item is defective or incorrect.

  • For any questions or to initiate a return, please contact our support team at support@sopula.shop.